Terms and Conditions for Sher-e-Punjab Grocery Store

Effective Date: 12/06/2024

Welcome to Sher-e-Punjab Grocery Store ("we," "us," or "our"). By using our website, www.sherepunjabgrocery.com, or shopping at our physical store located in Pasco, WA, you agree to comply with these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing our website or shopping with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you disagree with any part, please refrain from using our services.

2. Use of Our Website

You agree to:

• Use the website only for lawful purposes.
• Avoid any activity that could harm the website or its users.
• Not engage in unauthorized access or hacking.

We reserve the right to suspend or terminate your access if we suspect any unauthorized activity.

3. Product Availability and Pricing

• All products are subject to availability.
• We strive to provide accurate pricing, but errors may occur. If a pricing error is found after your purchase, we will notify you immediately and offer the option to reconfirm or cancel the order.
• Prices are subject to change without prior notice.

4. Orders and Payments

• Orders placed through our website are considered offers to purchase.
• We reserve the right to accept or reject any order.
• Payments must be made through approved payment methods listed on the website.

5. Shipping and Delivery

• We offer delivery services within specified areas.
• Orders under $100 will incur a delivery surcharge.
• Delivery times are estimates and subject to change due to unforeseen circumstances.
• Customers must provide accurate shipping information. We are not responsible for delivery failures due to incorrect addresses.

6. Returns and Refunds

We accept returns and issue refunds under the following conditions:

• Products must be returned within 3 days of purchase.
• Items must be in their original packaging and condition.
• Perishable goods and opened packages are non-returnable unless defective or damaged.

For detailed information, refer to our Returns and Refunds Policy.

7. Limitation of Liability

To the extent permitted by law, Sher-e-Punjab Grocery Store shall not be liable for:

• Indirect, incidental, or consequential damages.
• Losses due to website downtime, technical issues, or third-party service failures.

Our liability is limited to the amount paid for the disputed order.

8. Intellectual Property

All content on our website, including images, text, logos, and graphics, is our intellectual property. Unauthorized use, reproduction, or distribution is prohibited.

9. Privacy Policy

Our Privacy Policy explains how we handle your personal information. By using our services, you consent to data collection and processing as described in the Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Washington State, USA. Any disputes will be resolved exclusively in the state or federal courts of Washington State.

11. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services after updates indicates acceptance.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:

Sher-e-Punjab Grocery Store
1909 West Court Street, Pasco WA 99301
Phone: 509-380-0595

By shopping with Sher-e-Punjab Grocery Store or using our website, you agree to these Terms and Conditions. Thank you for choosing us for your grocery needs!